Refund policy

Returns & Refunds

To request a return for an order placed with this store, contact JeremiahPierce692@outlook.com within 30 days of your original purchase. Include your order number and the items you wish to return.

Eligibility

Returned merchandise must be non-customized, unused, undamaged and in its original packaging. Please obtain return authorization and shipping instructions before sending your item. This policy applies only to purchases from this store; contact the original seller for purchases made elsewhere.

Return shipping

Customers are responsible for return shipping costs. We do not provide prepaid return labels. Pack items securely and retain your tracking number and proof of shipment. Contact us about damaged, defective or incorrect items so we can review the issue.

Refunds

We will notify you by email when your return is received. After receipt and inspection, allow up to 10 business days for an approved refund to be processed to the original payment method. Your bank may require additional time to post the refund.

Exchanges

For an exchange request, contact our customer service email before returning your item. We will confirm eligibility and availability and provide next steps.

Nothing in this policy limits any rights you have under applicable consumer law.